SUMMARY:
In the actuality diversity has been a very common tool used in organizations, thanks to the big information it gathers and how it goes beyond the limits. Diversity can share different types of information depending from the person its coming. Every single person has a own universe, everyone sees things in a different way. This is the special element that makes new ideas and brings research and discoverys throught times. Changes have always been brought by curiosities, or by things that should get better, because if incomformity didnt exist we wouldnt have so much technology and comfort.
Diversity within an organization can lead to new discoveries in all areas, like production for the creation of new products, marketing like getting the right message to the objective public and saving teamwork between workers. Considering as the principal objective of these means the optimal results in each of these areas.
Working with diversity skills can make working hours easier and easy to enjoy, because diversity is lead to change and this way monotony is vanished and along comes the every day learning. The good thing about diversity is that it helps you keep your mind open and aware of important aspects that you could miss when you are a close minded person. In many ocasions it has happened that the person that you expected the least had the right answer to an specific problem. This is why in an organization you should NEVER pass over a different opinion independent from the person who is giving it.
In general terms diversity has become in a necessity for all organizations due to the huge help that has been driven from it. This will continue to operate in our changing organizations, and there would still be the need for this management style in order to get in touch as much as possible with the different types of consumers.
QUESTION:
1) Is diversity management at IBM a source of competitive advantage? Why?
Yes, its a source of competitive advantage because it became a strategy in terms of human resources. As the same way that they gave more opportunities in jobs, in the same measure where they improving as an organization because as people see the good treatment and care for employees in a better concept will the company be for them. Sometimes the answer to complicated questions and organizational problems is so simple that is hard to find. The majority of times employees are not well treated or not valued enough and by small changes in their manging style they made a positive reward.
2) Do you think the IBM case reflects a strong organizational commitment to diversity? Why?
I think that meanwhile results where coming out in a satisfactory way the commitment grew. They noticed the importance of giving the workers the role they deserved, while happy costumers started to believe in the organization. This way they were able to reach another type of market, and as human resources was not a very reviewed subject it was even a more competited task because they gained time and consumers. This was how by assuming the necessary commitment for the diversity theme goals where adquired.
3) What are the limitations or challenges that a corporate diversity program faces?
Some aspects could be assimilating similar persons to others, like stereotyping. This is a really unjust thing to do because sometimes the real version is not how the stereotype is revealed or there could be millions of differences for example in terms of a culture. People share similar behaviors but they are not the same. Another could be making group division, this is not the objective of the group, bacause the more cooperation and loyalty there is the more positive results will it have.
REFERENCES:
Photo taken from:
- Thomas , David.,2004¨Diversity as strategy¨, Harvard Business review.
- class presentation.
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